Seamless Payments Global Reach

Symoco supports payments in over 14 currencies both accepting and sending. You can request most up to date list of supported currencies by reaching out to us.

Security is our top priority. We use advanced encryption and fraud prevention measures to ensure that your transactions are safe and secure.

Most international payments are processed within 1-2 business days, though times may vary depending on the destination country and banking institutions involved.

You can reach our customer support team via email or contact form on the website and we will respond to you within 24 hours during usual business hours. You can reach your account executive via phone who is usually available 24/7 to assist with any issues or inquiries.

Yes, Symoco Payments Ltd is registered as a Money Services Business (MSB) with FINTRAC in Canada. We are also in the process of submitting our authorization compliance with the Bank of Canada in November 2024 to align with upcoming regulatory changes.

Symoco can process payments in a wide range of countries. Our services are available for both individuals and businesses and although our core target market is our home country Canada, we are able to support wider scope of jurisdictions. For eligibility please consider reaching out to our customer service or visit our up to date Terms of Service page.

To comply with regulations, all clients must complete a KYC verification process. This includes providing a government-issued ID, proof of address, and in some cases, additional documentation depending on the jurisdiction. Our KYC process is clear, transparent and ensures both security and compliance with anti-money laundering (AML) regulations.

Absolutely! While Symoco is based in Canada, we provide international payment services to clients around the world, although it will be subject to compliance checks and KYC before we can confirm your eligibility.

Symoco serves a broad range of businesses and individuals, but due to regulatory requirements, we are unable to serve certain high-risk industries. Please contact us to confirm whether your business is eligible for our services or visit our most up to date Terms of Service for more information.

Generally, we welcome digital businesses operating globally where we find suitable and compliant solutions. Industries include SaaS, e-Commerce & online retailers, Marketing & Services, Distribution & logistics, Travel Companies, Software Development, Importers & Exporters.